Steve Kaplan of Murata, , a practitioner Member who has taken a leadership position, has led a diverse group of companies through a process of defining a diagnostic process, and sharing best practices on how to leverage metrics for that. It's great to see Steve present again - and this time, not only his experiences, but that of the entire group.
MESA's outputs point to pragmatic ways to improve businesses. How do we get more people involved in this work? Everyone has the issues - and working together can accelerate problem solving, as one of the team members illustrate. That's what MESA wants to do.