I once worked for the company named after Jan Baan - now hearing him talk about his 30 years and how ERP has gotten more complex - creating resource problems rather than planning.
Big mistake: moving from customer-driven to shareholder-driven. The customer focus has come up again and again in how to drive success for projects - or in this case, for a company.
Beyond ERP that is data driven, on to investing in TopTier and WebEx. And now to Cordys - business process focused. Referring back to last year's keynote by Peter Fingar. BPM for both systems and people. Less than 10% of processes can be totally automated. So this combo is key to moving forward.